Privacy Policy

1. Introduction

BYTEBARGE LLC ("BYTEBARGE," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information when you visit bytebarge.com or use our managed website services.

By using our website or services, you consent to the practices described in this Privacy Policy. If you do not agree with this policy, please do not use our services.

2. Information We Collect

We collect the following categories of information:

2.1 Information You Provide Directly

• Contact information: Your name, email address, and phone number, as submitted through our contact form or during the onboarding process.
• Business information: Your business name, industry, address, and any other details you provide for the purpose of building and customizing your website.
• Payment information: Billing details required to process subscription payments. This information is collected and processed directly by Stripe, Inc. and is not stored on our servers.
• Communications: Any messages, feedback, or support requests you send to us via email or our contact form.

2.2 Information Collected Automatically

• Usage data: Pages visited, time spent on pages, referring URLs, and general browsing behavior on our website.
• Device information: Browser type, operating system, screen resolution, and IP address.
• Cookies and similar technologies: We use minimal cookies for analytics purposes only. See Section 7 for details.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our managed website services.
• To build and customize your business website with the content and information you provide.
• To process subscription payments and manage your account.
• To communicate with you about your account, service updates, and support requests.
• To send service-related notifications, such as billing confirmations and maintenance alerts.
• To analyze usage patterns and improve the performance and usability of our website and services.
• To comply with legal obligations and enforce our Terms of Service.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Storage and Security

Your data is stored on secure servers and protected using industry-standard security measures, including encryption in transit (TLS/SSL) and access controls. We limit access to personal information to authorized personnel who need it to perform their duties.

While we take reasonable precautions to protect your information, no method of electronic transmission or storage is completely secure. We cannot guarantee absolute security of your data, but we are committed to promptly addressing any security incidents that may occur.

We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, or as required by law. When your subscription ends, we retain your data for up to 30 days to allow for account recovery, after which it is permanently deleted.

5. Third-Party Services

We use the following third-party services to operate and deliver our platform. Each of these providers has its own privacy policy governing the data they process:

• Stripe, Inc. handles all payment processing. Your payment card details are transmitted directly to Stripe and are never stored on our servers. Stripe's privacy policy is available at stripe.com/privacy.
• Cloudflare, Inc. provides DNS management, CDN services, SSL certificates, and DDoS protection for websites we host. Cloudflare may process certain request metadata (such as IP addresses) as part of its services. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.

We do not share your personal information with any other third parties except as required by law or as necessary to protect our rights.

6. Data Sharing and Disclosure

We may disclose your personal information in the following limited circumstances:

• Legal compliance: When required to do so by law, regulation, subpoena, court order, or other legal process.
• Protection of rights: When necessary to protect the rights, property, or safety of BYTEBARGE, our customers, or the public.
• Business transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets, in which case you will be notified of any change in ownership or use of your personal information.

7. Cookies

Our website uses minimal cookies, limited to analytics purposes. We do not use cookies for advertising, tracking across third-party websites, or behavioral profiling.

The cookies we use help us understand how visitors interact with our website, such as which pages are visited most frequently and how users navigate the site. This information is collected in aggregate and does not personally identify individual visitors.

You can control cookie settings through your browser preferences. Disabling cookies will not affect the core functionality of our website.

8. Your Rights Under GDPR

If you are located in the European Economic Area (EEA), you have the following rights under the General Data Protection Regulation (GDPR):

• Right of access: You may request a copy of the personal data we hold about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations.
• Right to restrict processing: You may request that we limit how we use your data in certain circumstances.
• Right to data portability: You may request your data in a structured, commonly used, machine-readable format.
• Right to object: You may object to the processing of your personal data for certain purposes.

To exercise any of these rights, please contact us at admin@bytebarge.com. We will respond to your request within 30 days.

9. Your Rights Under CCPA

If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with the following rights:

• Right to know: You may request details about the categories and specific pieces of personal information we have collected about you.
• Right to delete: You may request deletion of the personal information we have collected, subject to certain exceptions.
• Right to opt out: You have the right to opt out of the sale of your personal information. BYTEBARGE does not sell personal information.
• Right to non-discrimination: We will not discriminate against you for exercising any of your CCPA rights.

To submit a CCPA request, please contact us at admin@bytebarge.com. We will verify your identity before processing your request and respond within 45 days.

10. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete that information promptly. If you believe a child has provided us with personal data, please contact us at admin@bytebarge.com.

11. International Data Transfers

BYTEBARGE is based in the United States. If you access our services from outside the United States, your information may be transferred to, stored in, and processed in the United States. By using our services, you consent to the transfer of your information to the United States, which may have different data protection laws than your country of residence.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify active subscribers of material changes via email at least 15 days before they take effect. The "Last updated" date at the top of this page indicates when this policy was most recently revised.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.